How AI stole my job

A few months ago, I was the unofficial voice actor for Angel Care Group Ltd. We’d just rolled out a new VOIP solution, and since no one volunteered to do the recordings for our call flows, I stepped in.

It wasn’t ideal. I’m not a voice actor. But it worked—barely. Customers could navigate the system, but the tone wasn’t sharp, the pacing was off, and let’s just say my attempt at a neutral British accent had… mixed reviews.

Fast forward five months, and that job is no longer mine. I handed it over to AI.

More specifically, I integrated ElevenLabs, a text-to-voice model that now handles all the voice prompts. The result? A crisp, clear, British voice that instantly builds trust with our UK-based callers. It sounds professional. It’s consistent. And it never has an off day.

Let’s be clear: this wasn’t some cold corporate decision to automate a role. I made the call. I chose to replace myself. Why? Because the outcome is better for everyone:

• Our customers get a smoother, more professional experience.

• The business runs smarter, with less friction in one of the first touchpoints clients have.

• I get to focus on building things that matter—work that AI can’t do.

This is the real story behind “AI taking jobs.” In my case, AI didn’t just replace a task—it improved the outcome and freed me up to focus on higher-leverage work. That’s a win.

But here’s what matters most: I didn’t get left behind. I learned the tools. I used them. And I stayed in control of the transition.

AI isn’t the enemy. It’s a tool. And like any tool, it’s only threatening if you refuse to pick it up.

So no, I’m not bitter that I’m no longer the voice of our phone system.

I’m relieved.

I’m focused.

And I’m already building the next thing AI can’t replace.

Thumbnail by Afzaal0001 on pixabay